Support triage agent
Reads every incoming ticket, tags and prioritizes it, drafts a reply from your knowledge base and routes edge cases to the right person.
AI agent development services
Wolvanta designs and builds AI agents that read requests, make decisions and take action across your business systems. Every agent ships with guardrails, an audit log and a clear point where a person takes over.
An AI agent is software that uses a large language model to pursue a goal. It plans the steps, calls tools and APIs, checks the results and keeps going until the task is done or it needs a person. A chatbot answers questions; an agent takes actions.
They update records, send messages and file documents inside the systems you connect.
An agent can only use the systems and permissions you grant it, and nothing else.
You decide which actions run on their own and which wait for approval.
Each agent is designed around one job your team does every day, measured against how that job is done today.
Reads every incoming ticket, tags and prioritizes it, drafts a reply from your knowledge base and routes edge cases to the right person.
Matches invoices to purchase orders and receipts, flags mismatches and prepares entries for approval in your accounting system.
Researches target accounts, enriches CRM records and drafts first-touch emails for your SDRs to review and send.
Extracts fields from contracts, claims and forms, checks them against your rules and files the results where they belong.
Handles password resets, access requests and routine incidents end to end, with every action written to the audit log.
Specialized agents that plan, check and hand work to each other for longer processes, coordinated by a supervisor agent.
Every agent we build follows the same shape: a trigger starts it, it plans with your knowledge and tools, guardrails check each step, and people approve what matters.
An agent is only useful if you can trust what it does. These controls are part of every build, not extras.
Each tool connection gets the narrowest permissions the job needs.
Payments, deletions, external emails or anything you choose waits for a person.
A test set built from your real cases scores every version before it ships.
We attack the agent with hostile inputs before your users ever see it.
Every decision, tool call and result is recorded and searchable.
Hard caps on spend and actions per hour stop a runaway loop.
We are model-agnostic: each task gets the model that meets your accuracy, speed, cost and data-residency needs.
Typical timing for a first agent. Exact dates are agreed in the project plan.
1–2 weeks
Pick one job, map its steps and systems, and set the success metric.
2–3 weeks
The agent working on your real cases, scored against how the job is done today.
4–8 weeks
Integrations, guardrails, approval steps, evaluation suite and security review.
1–2 weeks
Shadow mode first, then a phased rollout with monitoring in place.
Ongoing
Weekly review of accuracy, cost and handoffs; new skills added as trust grows.
One agent, scoped and shipped with fixed milestones.
Start hereA managed pod that builds agents across your roadmap.
See how it works SoonAgent engineers who join and report to your team.
See how it works SoonAI agent development is the design, building and deployment of software agents that use large language models to complete tasks: planning steps, calling tools and APIs, and acting in business systems. It covers the agent's logic, its integrations, its guardrails and the monitoring that keeps it reliable.
A chatbot answers questions in a conversation. An AI agent works toward a goal: it can look up records, update systems, send messages and decide what to do next, with or without a conversation. Many agents also chat, but acting is what makes them agents.
We build autonomous agents for back-office work, conversational agents for customers and staff, decision-support agents that recommend actions to a person, and multi-agent systems where several specialized agents coordinate on a longer process.
A first agent typically takes 8 to 15 weeks: 1 to 2 weeks of discovery, 2 to 3 for a prototype on your real cases, 4 to 8 for the production build and 1 to 2 for a phased launch. Later agents are faster because the integrations and guardrails already exist.
We limit what it can touch, require approval for sensitive actions, test every version against a set of your real cases before release, attack it with prompt-injection tests and log every action. In production we monitor accuracy and send uncertain cases to a person.
We choose per task among models from OpenAI, Anthropic, Google and open-weight families such as Llama and Mistral, and build with frameworks such as LangGraph, LlamaIndex and the Model Context Protocol. You are never locked to one vendor.
Yes. The code is in your repositories, the agent runs in your cloud accounts and its prompts, evaluation sets and documentation are yours. If you stop working with us, you keep all of it.
Tell us which job you'd hand to an agent and which systems it touches. We'll come back within one business day with how we'd approach it and what a prototype would prove.
We reply within one business day.
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